Shipping Policy

A Legal Disclaimer

Effective Date: 1.07.2025

At Shine Therapy Box, we offer reliable and secure shipping across Switzerland, Ukraine, and Europe. Please read below for details about delivery times, costs, and other important information.

Shipping Policy - The Basics 

Shipping Regions:

• Switzerland

• Ukraine

• European Union countries (EU and select non-EU countries)

Customs & Import Duties:

• For international orders (including Ukraine and some EU countries), additional customs charges or import taxes may apply. These are the responsibility of the buyer.

• We are not responsible for delays caused by customs.

What to Include in the Shipping Policy

Delivery Issues:

If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery at [your email]. We will work with you to resolve the issue quickly.